Marketing Makes More Decisions Than Ever, Insights Isn't Reaching Them

July 13, 2026 Forbes Magazine


In a rapidly evolving marketing landscape, Steve Phillips highlights the shift from traditional high-stakes campaigns to a strategy of "lots of little" decisions. With AI-enabled tools, brands can now optimize and validate multiple creative assets quickly, fostering a deeper connection with consumers. This article explores how modern market research must adapt to integrate consumer insights into everyday decisions, enabling brands to grow intelligently in a fragmented digital environment.

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