Earned Media Has Become The New SEO, And Companies Should Take Stock

September 15, 2026 Forbes Magazine


Jessica Schaefer, CEO of CapV Strategies, explores a transformative shift in how businesses are perceived online. AI chatbots favor third-party coverage over self-promotional content, highlighting a need for companies to prioritize earned media. This change redefines corporate communication strategies, prompting a rising importance of Chief Communications Officers. Discover how this paradigm shift affects reputational risk and the future of corporate visibility.

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When AI Does the Work: How SaaS Business Models Have to Change
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