7 Discovery Call Mistakes Successful Sales Reps Avoid — and What They Do Instead, According to Experts

May 5, 2025 HubSpot


Discovery calls seem straightforward: learn about your prospect and present your solution. But in reality, they derail more often than they succeed. I’ve been there — watching a prospect’s energy fade as I talked too much, only to receive a polite “we’ll think about it” before they disappeared forever.

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