How Customer Ownership Expands The CIO Role

September 29, 2026 Forbes Magazine


Discover how the evolving role of CIOs is transforming corporate landscapes in this insightful article. As technology leaders step out from behind the scenes and into direct customer relationships, they must adapt to new challenges in revenue ownership, value creation, and C-suite communication. Learn how SaaS and PaaS are breaking down barriers and enabling CIOs to build essential executive skills necessary for their ascent to higher leadership roles. Don't miss this compelling exploration!

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