Is Relationship Marketing The New Moat?

September 10, 2025 Forbes Magazine


Nohar Zmora emphasizes the untapped power of relationship marketing in a landscape dominated by automation and AI. As marketers lean into efficiency, the unique human touch can foster genuine connections, nurturing loyalty and enhancing retention. This article illustrates how prioritizing relationships over mere transactions can offer a competitive edge. Discover actionable strategies to elevate engagement and leverage AI tools for meaningful interactions, ensuring your brand stands out in a crowded marketplace.

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