Shaping Communities: Rethinking Customer Loyalty And Knowledge Share

September 29, 2025 Forbes Magazine


Discover why creating a customized digital community platform is essential for modern businesses. Stephy Beck highlights the limitations of relying on third-party networks and the benefits of owning your platform—enhanced control over branding, data sovereignty, and the potential for new revenue streams. Learn best practices for successful implementation, increasing engagement, and fostering loyalty among customers and employees. Don't miss this strategic insight!

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