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The SaaS Pricing Model That Everyone Seems To Hate—And Why It Works

November 14, 2025 Forbes Magazine


In a landscape where B2B SaaS companies often rely on per-seat pricing—which users frequently criticize as unfair—Ishaan Agarwal explores its surprising necessity in providing predictability over fairness. He argues that usage-based models falter without clear metrics and that per-seat pricing aligns better with corporate budgeting processes. If you're interested in understanding the complexities behind SaaS pricing and why it persists despite complaints, this article is a must-read.

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